Reset Password

Resetting Your Password

Forgot your password? No worries! We'll help you regain access to your FEROMARKETHUB account quickly and securely.

How to Reset Your Password

🔐 Standard Password Reset

1. Go to the Login page
2. Click "Forgot Password?" link
3. Enter your email address
4. Click "Send Reset Link"
5. Check your email for reset instructions
6. Click the reset link in the email
7. Enter your new password
8. Confirm your new password
9. Click "Reset Password"

📱 Mobile App Reset

1. Open the FEROMARKETHUB mobile app
2. Tap "Login" then "Forgot Password"
3. Enter your email address
4. Follow the same email reset process

Password Reset Email

Didn't Receive Reset Email?

If you don't see the password reset email:

• Check Spam Folder: Reset emails sometimes go to spam
• Check Email Address: Make sure you entered the correct email
• Wait a Few Minutes: Emails can take up to 10 minutes to arrive
• Try Again: Request another reset email
• Contact Support: If still no email, contact our support team

Creating a New Strong Password

When setting your new password, make sure it:

Password Reset Security

For your security:

• Immediate Logout: All devices are logged out when you reset
• One-Time Use: Reset links can only be used once
• Time Limit: Reset links expire after 24 hours
• Email Verification: Only the account email can request resets

Alternative Recovery Methods

🔑 Two-Factor Authentication

If you have 2FA enabled:

• Use your authenticator app backup codes
• Contact support with identity verification
• Use your recovery email if set up

📞 Account Recovery

If you can't access your email:

• Contact our support team
• Provide account verification information
• Recent order details may be required
• Identity verification process may apply

After Resetting Your Password

1. Log In: Use your new password to sign in
2. Update Saved Passwords: Update password managers
3. Check Account: Review recent activity
4. Enable 2FA: Add extra security if not already enabled
5. Update Other Devices: Sign in on mobile apps and other devices

Preventing Future Password Issues

• Use a Password Manager: Store passwords securely
• Write It Down Safely: Keep a secure physical copy
• Regular Updates: Change passwords periodically
• Unique Passwords: Don't reuse passwords across sites