Payment & Billing
2 min read

How to Get an Invoice

Updated January 15, 2025

Getting Your Purchase Invoice

Need an invoice for your purchase? We make it easy to download and print invoices for all your orders.

Automatic Invoice Generation

Every purchase on FEROMARKETHUB automatically generates an invoice that includes:

  • Invoice Number: Unique identifier for your purchase
  • Purchase Date: When the transaction was completed
  • Item Details: Product names, quantities, and prices
  • Tax Information: VAT and other applicable taxes
  • Payment Method: How you paid for the order
  • Creator Information: Details about the creator

How to Download Your Invoice

📧 From Your Email

  1. Check your email for the order confirmation
  2. Look for "Download Invoice" button or link
  3. Click to download the PDF invoice
  4. Save or print as needed

💻 From Your Account

  1. Log into your FEROMARKETHUB account
  2. Go to My Orders
  3. Find your order and click "View Details"
  4. Click "Download Invoice" button
  5. The PDF will download to your device

📱 From Mobile App

  1. Open the FEROMARKETHUB mobile app
  2. Tap "Orders" in the bottom menu
  3. Select your order
  4. Tap "Invoice" to view or share

Invoice Information Included

Buyer Information
  • • Your name and address
  • • Email and phone number
  • • Customer ID
Creator Information
  • • Creator name and address
  • • Business registration details
  • • Tax identification number

Business Invoice Requirements

If you need an invoice for business purposes, make sure to:

  • Use Business Account: Register with your company details
  • Provide Tax ID: Add your business tax identification
  • Complete Address: Include full business address
  • Specify Requirements: Contact creator for specific invoice formats

Custom Invoice Requests

Need a custom invoice format? Here's what you can do:

  1. Contact the creator: Reach out directly for custom invoicing
  2. Specify Requirements: Explain what format you need
  3. Provide Details: Give all necessary business information
  4. Allow Processing Time: Custom invoices may take 1-2 business days

Invoice for Multiple Orders

If you made multiple purchases and need a consolidated invoice:

  • Contact our customer support
  • Provide all order numbers you want consolidated
  • Specify the date range for the consolidated invoice
  • We'll create a summary invoice within 2-3 business days

Lost Invoice Recovery

Can't find your invoice? No problem:

  • Check your email spam/junk folder
  • Log into your account to re-download
  • Contact support with your order number
  • We can resend the invoice to your email

📄 Invoice Tip

Keep your invoices organized by creating a dedicated email folder or saving PDFs to a specific folder on your computer!

Was this article helpful?

Still need help?

Can't find what you're looking for? Our support team is here to help.

Contact Support